Client Services Module Offers HRMS Features And Architecture That Helps Manage HRMS Functions For Internal And External Clients

Steven Alves, Founder and President of HRaspx, said, “The HRaspx Client Services Module allows you to manage a variety of client setup criteria in HRaspx at a global level (across all clients) and other criteria at certain organization levels for single clients or groups of clients, which increase accuracy of client management, saves time with on-going system maintenance and gives clients exactly what they want in terms of how their employee information should be managed.”

Client and Benefit Relationships can be defined so that all benefit plans can be available to all clients and then within the Client Benefit Relationship window they can be further defined to meet individual client requirements. Options include defining multiple coverage types for different rate tiers which are attached to a specific Client for use with only their employees. Complex formulas can be defined for calculating rates and splits between the employee and employer as needed to meet specific client requirements. Billing management capabilities accurately and efficiently manage the entire billing cycle for generating benefit administration, clients services and expense invoices for external clients, insurance carriers and allocating costs or invoicing for internal clients.

With the Client Services module, organizations can establish a HR Call Center where HR related telephone and e-mail based inquiries from employees, family members, clients and vendors can be effectively logged and managed resulting in a high-quality and responsive HR department experience. Using the call center features, a complete employee inquiry database containing active and historical records can be developed for analyzing trends and usage of the HR department. Extensive information on each call is tracked, including who, what, where, when, priority, required actions, follow-up, resolution, comments and other valuable information as needed.

Organizations that will benefit from using the Client Services Module, as part of the overall HRaspx solution, include Application Solution Providers, Associations, Banking Organizations, Benefits Administration Outsourcers, CPA Firms, E-Businesses, Financial Services Organizations, Franchises, Holding Companies, HRMS Consulting Providers, Human Resource Administration Outsourcers, Independent Software Vendors, Insurance Brokers, Insurance Companies, Payroll Processing Organizations, Private Companies, Professional Employer Organizations, Public Sector Organizations, Staffing Organizations, Third-Party Administrators and Venture Capital Firms.

About HRaspx:
HRaspx is a leading developer and provider of Web and Client/Server based Human Resource Management Solutions that are designed to be used by any size or type of Private and Public-Sector organization and by HRMS outsourcing organizations, including PEO’s, HR/Benefits Outsourcers, Payroll Processors, Insurance Companies and Brokers, Banks and Resellers. HRaspx's solutions operate on Microsoft SQL Server and Oracle databases and Microsoft NT/2000/XP/IIS and UNIX servers. HRaspx's strengths include unique data access and reporting capabilities and Web Control options for customizing the HRaspx solutions to meet each client’s unique requirements without requiring additional IT resources. HRaspx provides professional services that streamline the system implementation, training and support process.

For Further Information:
Visit the HRaspx web site www.hraspx.com, email sales@hraspx.com or call 1-800-782-0321. Schedule a live web demonstration to experience the full capabilities of HRaspx Solutions.